Frequently Asked Questions
Get answers to the most common questions about Fellow’s instant transfer platform and launch strategy.Getting Started
When will Fellow be available?
When will Fellow be available?
What will I need to sign up when Fellow launches?
What will I need to sign up when Fellow launches?
- Valid phone number (initially U.S., expanding to Europe)
- Government-issued ID for identity verification
- At least one existing bank account or financial platform to connect
- For crypto features: compatible wallet or exchange account
Which countries will Fellow support at launch?
Which countries will Fellow support at launch?
- UK, Netherlands, Germany (Open Banking partnerships)
- Norway (integrating with Vipps)
- Sweden (integrating with Swish)
- Denmark, Finland (Mobile Pay and other local payment systems)
Will Fellow work with my current apps and accounts?
Will Fellow work with my current apps and accounts?
- Traditional U.S. banks (via Plaid integration)
- Major crypto exchanges and wallets
- Investment platforms like Robinhood
- Popular fintech apps like Venmo, Cash App, PayPal
- European payment systems (Vipps, Swish, etc.) in respective markets
How Fellow Works
Why are Fellow transfers truly "instant" when other services take days?
Why are Fellow transfers truly "instant" when other services take days?
How do you plan to connect thousands of financial platforms?
How do you plan to connect thousands of financial platforms?
- Traditional banks: Plaid integration for 10,000+ U.S. institutions
- **Regional payment platforms: **Highly active and niche regional payment products
- Crypto platforms: Custom APIs and wallet connections via partners like Privy
- Investment platforms: Brokerage account linking via secure protocols
What's different about Fellow vs. trying to move everything to one platform?
What's different about Fellow vs. trying to move everything to one platform?
- No need to change your financial habits
- Keep your existing rewards, relationships, and platform preferences
- Lower switching costs and easier adoption
- Universal connectivity instead of vendor lock-in
How does the liquidity provider model work?
How does the liquidity provider model work?
- Users pay 40-80 basis points for instant transfers
- Liquidity Providers stake capital to enable instant settlement and earn 30-65% APR
- Short-term credit instruments (2-4 days) power the instant experience
- Risk is socialized across the entire pool rather than individual exposure
Distribution & Go-To-Market
How does Fellow plan to win distribution and compete with established players?
How does Fellow plan to win distribution and compete with established players?
What's your strategy for European expansion?
What's your strategy for European expansion?
- Nordic region: Vipps, Swish, MobilePay partnerships
- DACH region: Integration with traditional banks and neo-banks
- UK: Leveraging Open Banking for seamless connectivity
How do you plan to compete with PayPal, Stripe, and other established players?
How do you plan to compete with PayPal, Stripe, and other established players?
- PayPal users can instantly move funds to crypto exchanges or investment accounts
- Stripe merchants can offer customers instant settlement to any financial platform
- Traditional processors can embed Fellow’s router for enhanced customer experience
Technology & API Strategy
Will Fellow offer API access for other companies?
Will Fellow offer API access for other companies?
How will the API partnerships work with payment providers?
How will the API partnerships work with payment providers?
- White-label router: Payment providers can offer Fellow’s universal connectivity under their brand
- API partnerships: Direct integration allowing their users to access Fellow’s network
- Revenue sharing: Partners earn fees for transactions they facilitate
- Expanded service offerings without infrastructure investment
- New revenue streams from international and crypto connectivity
- Enhanced customer retention through increased utility
What's the technical roadmap for platform integrations?
What's the technical roadmap for platform integrations?
- Full U.S. banking integration via Plaid
- Major crypto exchanges (Coinbase, Kraken, etc.)
- Investment platforms (Robinhood, etc.)
- Local Integrations (Vipps, Swish, etc)
- Open Banking compliance for EU markets
- Local payment method partnerships
- API platform for third-party integrations
- White-label solutions for financial institutions
- Enterprise-grade compliance and reporting
Safety & Security
How will Fellow ensure security across all these integrations?
How will Fellow ensure security across all these integrations?
- Banking compliance: FDIC insurance through WSFS Bank partnership
- Crypto security: Hardware-secured wallets through Privy’s TEE architecture
- API security: Bank-grade encryption for all platform integrations
- Regulatory compliance: Full KYC/AML compliance in all operating jurisdictions
- European standards: GDPR compliance and Open Banking security requirements
What about regulatory compliance in different countries?
What about regulatory compliance in different countries?
- United States: Federal banking regulations, state licensing requirements
- European Union: Open Banking compliance, GDPR, PSD2 requirements
- Individual countries: Local payment system regulations (Norway’s payment laws for Vipps integration, etc.)
Competitive Positioning
How is Fellow different from using a multi-platform app like Mint?
How is Fellow different from using a multi-platform app like Mint?
- Active money movement: Actually transfer funds between platforms instantly
- Universal banking: Full-featured bank account, not just tracking
- Cross-border capability: Instant international transfers via local partnerships
- Liquidity participation: Earn returns by providing liquidity to the network
Why not just use multiple apps directly instead of Fellow?
Why not just use multiple apps directly instead of Fellow?
- Days waiting for transfers between platforms
- Multiple logins, security setups, and interfaces to manage
- No unified view of your financial footprint
- Missing opportunities for optimization across platforms
- High friction for moving money where you need it, especially internationally
How do you compete with banks trying to do everything in-house?
How do you compete with banks trying to do everything in-house?
- Works with your existing preferences: Keep using Vipps, Swish, your local bank
- No switching costs: Connect instantly without changing habits
- Best-of-breed access: Use specialized platforms for their strengths
- Future-proof: New platforms automatically work with your existing setup
What about Wise, Remitly, and other international transfer services?
What about Wise, Remitly, and other international transfer services?
- Instant settlement: Immediate access vs. hours/days for traditional services
- Platform integration: Direct connection to recipients’ preferred platforms
- Local partnerships: Working with regional partners means better local experience
- Universal access: Not just international transfers, but complete financial connectivity
Partnership Opportunities
I represent a payment provider - how can we partner with Fellow?
I represent a payment provider - how can we partner with Fellow?
- Integration partnerships: Connect your users to Fellow’s universal network
- White-label solutions: Offer Fellow’s router technology under your brand
- Revenue sharing: Earn fees from transactions you facilitate
- Co-marketing: Joint go-to-market for expanded user benefits
How can fintech companies integrate Fellow's router?
How can fintech companies integrate Fellow's router?
- Full router access: Enable users to connect any financial platform
- Specific routes: Target integrations for your use case (crypto-to-bank, etc.)
- White-label banking: Embed Fellow’s banking services in your app
- Faster time-to-market for financial connectivity
- No need to build individual platform integrations
- Revenue sharing opportunities
Do you plan to compete directly with platforms you connect to?
Do you plan to compete directly with platforms you connect to?