Multi-Layer Security: Fellow operates with defense-in-depth security, combining traditional banking compliance, advanced crypto security, and real-time AI risk management.
Banking Infrastructure Security
Fellow’s traditional banking services are powered by Cred.ai’s proprietary banking technology, built with full compliance management and licensed through WSFS Bank.FDIC Protection
Deposits insured up to $250,000 through WSFS Bank, Member FDIC
Full regulatory compliance and consumer protection
Banking Certifications
PCI DSS and EI3PA certified infrastructure
Industry-standard security compliance for payment processing
Privacy Protection
Our banking partner Cred.ai never shares user dataStrict privacy controls and data protection policies
Infrastructure Security
Fellow operates on enterprise-grade security infrastructure that provides comprehensive protection across all financial operations.Real-Time Fraud Monitoring
Advanced Detection Systems
AI-powered fraud detection monitors all transactions in real-time, automatically flagging and preventing suspicious activity
Secure Transaction Processing
Multi-Layer Validation
Every transfer goes through multiple security checks including identity verification, risk scoring, and automated approval workflows
Data Encryption
End-to-End Protection
All sensitive data is encrypted in transit and at rest using industry-standard encryption protocols
Access Controls
Identity Management
Multi-factor authentication, secure session management, and granular permission controls protect account access
Cryptocurrency Wallet Security
Fellow’s crypto capabilities are powered by Privy’s enterprise-grade wallet infrastructure, featuring hardware-secured, SOC 2-compliant wallets built on Trusted Execution Environments (TEEs) and distributed key sharding.Self-Custody Architecture
True User Ownership
Users have full custody of their wallets without needing to manage secret keys. Neither Privy nor Fellow ever see user keys
Hardware Security
TEE Protection
Keys are only reconstructed in secure hardware environments, ensuring only owners can access their assets
Distributed Key Management
Shamir’s Secret Sharing
Cryptographic keys are split using Shamir’s secret sharing and distributed across isolated services with no single point of failure
Cross-Chain Support
Universal Compatibility
Support for EVM chains (Ethereum, Base, Arbitrum), Solana, Bitcoin, and more
Advanced Wallet Protections
- Key Security
- User Control
Defense-in-Depth ArchitecturePrivy’s security combines key sharding, end-to-end encryption, secure enclaves, and RBAC with micro-segmentation to enforce least privilege.Security Layers:
- Hardware Isolation: Keys stored in secure enclaves (TEEs)
- Encrypted Networks: All data transmission is encrypted
- Distributed Storage: Key shards stored across isolated services
- Role-Based Access: Least privilege access controls
- Multiple independent security layers
- Redundant key storage across geographic regions
- Automated failover and recovery systems
Credit Risk Management
Fellow’s instant transfer system includes comprehensive risk assessment and default handling processes to protect both users and liquidity providers.ACH Settlement Monitoring
Real-time tracking of ACH transfers already in progress, providing confidence that funds will settle within 1-3 business days
Identity Verification
Connected bank accounts and wallets serve as proof of identity and fund ownership, reducing fraud risk
Credit Accountability
All credit activities can impact credit scores through standard reporting, maintaining user payment responsibility
KYC-Based Collections
Complete identity verification data enables professional collections processes when needed
Pool Risk Distribution
Individual defaults are socialized across the entire liquidity pool rather than affecting specific providers
Infrastructure Monitoring
Fellow provides real-time monitoring and transparency across all platform integrations to set proper user expectations.Platform Latency Tracking
Continuous monitoring of response times across all connected banks, exchanges, and financial platforms
Settlement Performance
Public reporting on ACH settlement times and success rates to maintain transparency
Liquidity Pool Health
Real-time monitoring of pool utilization, performance metrics, and system stability
Platform Status
Live status updates for all integrated platforms and services to inform users of any issues
Transfer Validation Process
1
Transfer Request
User initiates instant transfer between connected accounts through Fellow’s interface
2
Account Verification
System validates that both source and destination accounts are properly connected and verified
3
ACH Initiation
Traditional ACH transfer begins immediately, providing confidence in upcoming settlement
4
Instant Liquidity
Pool provides immediate funds to destination while ACH processes in background
5
Settlement Monitoring
System tracks ACH completion over 1-3 business days and handles any exceptions
Liquidity Provider Protection
Fellow’s single-pool architecture includes sophisticated risk management to protect liquidity provider capital while maximizing returns.- Pool Structure
- Default Handling
- Performance Monitoring
Diversified Risk ModelInstead of individual LPs bearing specific risks, Fellow’s pool model socializes both gains and losses across all participants.Risk Distribution:
- No Concentrated Exposure: No single LP exposed to individual user defaults
- Short Duration: 2-4 day exposure periods limit risk timeframes
- Small Positions: Many small credit instruments vs. few large exposures
- Dynamic Limits: Credit limits adjust based on user behavior and pool capacity
- Reserve Fund: 10-20% of fees held for default protection
- Utilization Caps: Maximum pool usage limits to maintain liquidity
- Automated Rebalancing: Dynamic capital allocation based on risk metrics
Regulatory Compliance
Fellow operates under comprehensive regulatory oversight through its banking and technology partners.Banking Regulations
Traditional Finance Compliance
- FDIC insurance through WSFS Bank
- Federal banking regulations
- Consumer protection laws
- Anti-money laundering (AML) compliance
Payment Processing
Industry Standards
- PCI DSS certification
- Visa network compliance
- Payment card industry standards
- Data security requirements
Cryptocurrency
Digital Asset Compliance
- FinCEN MSB registration where required
- State-level money transmission licenses
- Crypto custody regulations
- Cross-border transfer compliance
Security Incident Response
Fellow maintains comprehensive incident response procedures to address any security concerns quickly and effectively. 24/7 Monitoring:- Continuous system monitoring and alerting
- Real-time fraud detection and prevention
- Automated threat response systems
- Human security team oversight
- Detection: Automated systems and human monitoring
- Assessment: Rapid evaluation of threat severity
- Containment: Immediate measures to limit impact
- Recovery: Restore normal operations safely
- Communication: Transparent updates to affected users
- Immediate account freezing for suspected compromise
- Proactive user notifications for security issues
- Full investigation and remediation of incidents
- Insurance coverage for eligible losses
Best Practices for Users
Account Security
Protect Your Access
- Use strong, unique passwords
- Enable multi-factor authentication
- Keep app updated to latest version
- Don’t share login credentials
Transaction Safety
Safe Transfer Practices
- Verify recipient addresses carefully
- Use High Security Mode for large transfers
- Monitor account activity regularly
- Report suspicious activity immediately
Security Resources
Report Security Issues
Contact our security team immediately for any concerns or suspected vulnerabilities
Security Updates
Stay informed about security enhancements and important updates to Fellow’s platform
Questions about security? Our security team and customer support are available 24/7 to address any concerns about account safety, transaction security, or privacy protection.